Managed IT services (IT outsourcing) means an external partner looks after a company's computers, servers, network, email and user support. netgroup takes over day-to-day IT: we monitor systems, fix issues remotely or on site, run backups and plan upgrades so your team can work without interruptions.
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Managed IT services
One place for every issue: email, phone or ticketing, remote sessions and on-site visits when needed.
Servers, Wi-Fi, firewalls, VPN and printers – continuous monitoring and preventive maintenance instead of firefighting.
Automated backups with regularly tested restores, so data survives hardware failure or ransomware.
New workstation setup, software deployment, licence and hardware inventory in one place.
We assess the current state, risks and costs and give you a clear yearly IT plan and budget.
Who it's for
Technologies and systems
How it works
We get to know the business and inventory devices, access and risks.
A clear support plan: scope, response times and price.
We set up documentation, access, monitoring and backups.
We handle requests, monitor systems and report regularly.
Managed IT services
Typically helpdesk, computer, server and network maintenance, email and account management, backups, security updates and IT planning. We agree the exact scope with you.
Yes. Most issues are solved over a secure remote connection, and we come on site when needed.
You get a whole team's skills for less, you don't depend on one person's holidays or sick days, and processes and documentation stay in order.
Not necessarily. We can start with a one-off audit or project and agree on ongoing support once you see results.
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